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Michael from Little Rock, Arkansas

Case description: I was riding along Interstate 630, when I lost control of my vehicle due to a blowout. After gaining control of my vehicle, I got out and notice that my tire had just unwrapped itself. Although the tire was ruined, the air never escaped...

I contacted the Firestone store here in Little Rock and was told that I would have to buy new tires and be paid back by the manufacture. I really don't think that's fair to the customer.

This accident caused damage to my truck. How am I supposed to get this repaired. I don't think I should have to put it on my insurance or pay some type of deductible.

Please send me the proper steps on how to handle this....



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