Cathryn C. from Lowell, Massachusetts

Make of Vehicle: Ford Explorer

Date of Accident.: 09/30/00

I have a ford explorer and had the tires replaced on Thursday 9/28/00 with peerless tires. I was driving home from work Saturday night 9/30/00 at about 1AM. About 20 minutes into my drive home I heard a strange noise and my car started driving funny. I pulled over to the side of the highway (rt3 north in MA). I got out out of my car and noticed that my left rear tire was blow. It literally looked like somebody took a knife and cut out the inside wall. Now this was a tire that I haven't even driven for a 100 miles. I was stranded on the side of the road for about 2 hours. AAA had come and brought the wrong kind of tow truck. So being that it was so late at night I decided to take care of it in the morning. I had to get up early Sunday morning to find a place to tow my car (I didn't have a spare tire on the spare rim) I spend over an hour trying to find a garage that was open. I finally found a place that was open and had my truck towed there. The people at the garage were literally awestuck at the condition of the tire. They told me that if this had happened to one of the front tires I wouldn't be here today. Anyway I got a tire remounted and went into work 2 hours late.

This really blows my mind that I had to spend 2 hours at firestone to get my tires replaced with some cheap tires that blow after not even been driven for 100 miles. I called firestone this morning about this mess and they were so rude to me. They told me to come down so they could check out the tire and that I probably ran someover. I'm not going back there. I don't want any firestone affiliated company to even touch my car. I still have the blown tire, the invoice for the replacement tires, the invoice for the remounting of the blown tire, and I'm sure I can get documention of the tow from AAA.

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