Sam writes:

Make of Vehicle: 1999 Ford Expedition

Case description: Today I took my expedition in for the 30,000 mile service, I was called and asked if i have ever had the tires rotated. I told him yes at every service appt it should have been done, I have documentation of at least 2 times they wetre rotated. He told me they look like they have never been rotated, the front tires are ruined, they are 16" tires, I called ford and was told they are on the advisory list and promptly refered to firestone. I called firestone and was refered to a "Firestoned Dealer" who was so generous in telling me bring it in and we will be happy to pro-rate the price for new ones. I am buying new ones tonight, but rest assured Not Firestone!!!

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